Terms and Conditionst
The guest’s contract is finialised as soon as the accommodation is booked and accepted.
The conclusion of the accommodation contract obliges the contract partners to fulfil the contract, regardless of the duration of the agreement.
The host is obliged to to pay compensation to the guest if the room booked is not available.
The guest accommodation contracts reach the requirements of the tenancy law of the Civil Code. According to article § 522 of the BGB, the tenant is not exempt from the payment of the agreed rental price if they are unable to meet it. Personal reasons are reasons that apply to all areas of life of the guests, like, for example, a ban on taking leave, illness, death and so on and they have nothing to do with the landlord, for example, bad weather. The legisltion does not provide for a cancellation.
If the guest does not use the accommodation covered by the contract, he or she is obliged to pay the agreed price. Notice of cancellation must be given in writing. The costs of a cancellation by a guest amount to:
– until 45 days before the day of departure, 10% however at least €40 must be paid for handling fee
– 44 to 30 days before the day of departure, 30%
– 29 to 22 days before the day of departure, 60%
– from 21 days before until the day of departure, 80% of the rental price
The landlord providing the accommodation undertakes in good faith to let the unused room to another guest if possible, in order to avoid financial loss.
We recommend the purchase of travel insurance to all travelers.